Privacy Policy

We may collect the following categories of personal information:

• Contact Information: Name, email address, phone number, mailing address
• Financial & Tax Information: Information you voluntarily provide regarding your tax situation, IRS balances, and financial circumstances
• Usage Data: IP address, browser type, pages visited, time on site, referral source (collected automatically)
• Communications: Records of your correspondence with us via phone, email, or our website forms

We use the information we collect to:

• Respond to your inquiries and provide tax relief services
• Schedule consultations and manage client relationships
• Send you information about our services (with your consent)
• Improve our website, services, and user experience
• Comply with applicable laws and professional obligations
• Prevent fraud and protect the security of our systems

We do not sell your personal information. We may share information with:

• Service Providers: Third-party vendors who assist in website hosting, email delivery, CRM, and analytics — bound by confidentiality agreements
• Legal Compliance: When required by law, court order, or government authority
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: In any other circumstances with your explicit permission

Our website uses cookies and similar technologies to analyze traffic, remember preferences, and improve your experience. We use Google Analytics to understand how visitors interact with our site. You may disable cookies through your browser settings; however, some features of the site may not function properly.

We may also use Google Tag Manager and Facebook Pixel to measure advertising effectiveness. These services have their own privacy policies governing data use.

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Tax-related records may be retained for up to 7 years in accordance with professional standards.

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications at any time
• California residents may have additional rights under the CCPA

To exercise any of these rights, contact us at hello@brightsidetaxrelief.com.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately.

By providing your phone number and consenting through our intake forms, you agree to receive text messages from Brightside Tax Relief LLC. Message and data rates may apply. Message frequency varies. Reply STOP to opt out at any time. Reply HELP for assistance.

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated effective date. Your continued use of our website after changes constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy or our data practices, please contact us:

• Brightside Tax Relief LLC
• Phone: 914-214-9127
• Email: hello@brightsidetaxrelief.com
• Website: brightsidetaxrelief.com